Alexandria

Great service, knowledgeable people

Janelle - Alexandria, VA
1 day ago

We continue to be pleased with Conde Tech for our heating and AC needs. Plus they have serviced our water heater as well. Employees are friendly and very knowledgeable.

Response from Conde Tech Services LLC:

Thank you for taking the time to write a nice review. We appreciate you : )

Saved the day!

H. D. - Alexandria, VA
19 days ago

Conde Tech Services came through for us in a big way - and fast! From beginning to end (< 24hrs!), everyone we dealt with was super courteous and professional, explained everything thoroughly, and made sure we knew what our options were. We sincerely appreciated the flexibility and supportive customer service. We look forward to working with Conde for routine maintenance moving forward, and trust that they'll look out for us if we ever have another HVAC-related emergency.

Response from Conde Tech Services LLC:

Thank you. So happy we could help! : )

Great Experience!

Ginger - Alexandria, VA
44 days ago

This was such a positive experience. They were recommended by Angi’s List. I called and they got me scheduled the following week. The arrival was prompt, the service technician was timely, pleasant, and professional. The service is as thorough and he cleaned up before he left.

Response from Conde Tech Services LLC:

Yay! Thank you so much for the kind words. We appreciate your business : )

Fireplace Repair

Stephen - Alexandria, VA
56 days ago

Response from Conde Tech Services LLC:

Thank you for your business.

great service

Stefan - Alexandria, VA
65 days ago

When furnace died they came out promptly. Came back next day w/ part & worked until aft 10 pm to install. Great service.

Response from Conde Tech Services LLC:

Thank you, sir. Have a happy Thanksgiving!

Matt Conde Saved the Day and the Basement!

Ellen - Alexandria, VA
77 days ago

On Wednesday afternoon, October 13, 2021, I heard a shrill, piercing sound that I could not identify, but that had me very worried. At the same time, I noticed that the Infinity thermostat had a malfunction message: “shut down system,” which I did. However, the shrill piercing sound continued. When I went down to the basement, I found water all over the utility room floor! I called Conde Tech Services (Matt had installed the Carrier furnace and smart thermostat a year ago) and his office manager advised me that Matt was booked all day, but that he could come over after 6 pm. (My former HVAC company provided only next day service!) At about 7 pm, Matt called and said he was on his way, and would figure out the cause of the water flow. To my great relief, he and his assistant arrived shortly thereafter. Matt exmined the thermostat and the utility room. When he saw the water, he immediately concluded that it was a leaking hot water heater, not the new furnace. While Matt turned off all the water valves, his assistant picked up the two water sensors on the floor and wiped them off. Much to my relief, the sound stopped. (The rising water had set them off.) Matt told me that the rising water could ruin the new furnace, an expensive prospect!. To avoid this potential disaster, he immediately called his friend, Wael Thabet, who owned Ruma Plumbing Service, and explained the problem. Wael concurred that it was the water heater, and offered to install one immediately- I told him I preferred the next morning. Wael arrived at the crack of dawn the next morning, and promptly drained/removed the old tank and installed a new one, in less than 3 hours!) Matt even came by later that day to inspect the work and ensure that his referral had “done right by us.” He was very satisfied with all work done. (And there’s no water in the basement!) We could not have been more pleased with Matt’s handling of the situation, including his referral. I can’t recommend Conde Tech Services highly enough - great customer service!

Response from Conde Tech Services LLC:

Oh my gosh! Thank you soo much for the awesome review! Have a wonderful day : )

New furnace installation. The installer did a great job.

Don - Alexandria, VA
295 days ago

Matt explained the different furnace options and how they function in a clear understandable way. Conde Tech is big on the personal touch. They care. My job was handled quickly and efficiently.

Response from Conde Tech Services LLC:

Thank you so much for the great review! Let us know if there's anything else we can do : )

Outstanding Service

James - Alexandria, VA
378 days ago

Matthew was timely, courteous and professional. Would trust him with all of my fireplace, heating and a/c needs.

Response from Conde Tech Services LLC:

Thank you James : )